Privacy Policy

Privacy Policy – Seiko Mod Labs

This Privacy Policy explains how Seiko Mod Labs collects, uses, and protects your personal data when you visit our website, place an order, or contact us.

By using our site or purchasing from us, you agree to the terms of this Privacy Policy.

1. What Information We Collect

When you place an order or contact us, we collect the following information:

  • Full name
  • Delivery address
  • Email address
  • Phone number
  • Payment details (processed securely via Shopify and its integrated payment providers)
  • Order details and communications
  • IP address and browsing data (automatically collected by Shopify for analytics and security)

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Contact you regarding your purchase or customer service requests
  • Comply with legal obligations (e.g. tax records)
  • Detect and prevent fraud or security threats

We do not use your personal data for email marketing or advertising unless you explicitly sign up for it.

3. Data Storage and Security

All data is stored securely through Shopify’s platform, which complies with UK and international data protection laws, including the General Data Protection Regulation (GDPR).

We do not store your payment information ourselves. All payments are processed securely through Shopify's integrated payment services.

4. Data Sharing

We only share your personal data with trusted third parties necessary for order fulfilment, such as:

  • Shopify (hosting and order processing)
  • Payment processors (e.g. Shopify Payments, PayPal)
  • Delivery carriers (for shipping labels and tracking)

We do not sell, rent, or share your data with any third parties for marketing or unrelated purposes.

5. Cookies and Analytics

Our website uses cookies and analytics tools provided by Shopify to:

  • Enable website functionality
  • Measure site traffic and performance
  • Secure transactions and prevent fraud

By continuing to browse the site, you agree to the use of these cookies. You can manage cookie settings through your browser.

6. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Request access to your data
  • Correct or update your information
  • Request deletion of your data (subject to legal requirements)
  • Object to the use of your data in specific ways

To exercise these rights, contact us at info@seikomodlabs.com with your request.

7. How Long We Keep Your Data

We retain order and customer data for up to 6 years, as required for legal and tax purposes. After this period, it is securely deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our website implies your acceptance of the updated terms.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@seikomodlabs.com
Seiko Mod Labs, England